1. Information We Collect
We collect information in the following ways so that we can provide, maintain, and improve the Service.
1.1 Information You Provide
- Account information: when you create an account, we collect your name, email address, password, and profile preferences.
- Content you create: designs, templates, images, videos, audio, text, comments, and other materials you upload, edit, or generate within the Service.
- Communications: messages you send to our support team, survey responses, and any other content you submit through contact forms or email.
- Payment information: if applicable, billing details processed by our third-party payment providers. We do not store full card numbers on our own servers.
1.2 Information We Collect Automatically
- Device and log data: IP address, browser type and version, operating system, device identifiers, referring URLs, and access timestamps.
- Usage data: the features you use, pages you view, links you click, search queries, and the time you spend on each section of the Service.
- Cookies and similar technologies: we use cookies, local storage, and pixels to remember your preferences, keep you signed in, measure performance, and improve the Service.
1.3 Information From Third Parties
When you choose to sign in with a third-party service (such as Google or Apple), connect a social media account, or import assets from a stock-content provider, we may receive limited profile and content information from that third party in accordance with their terms.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service;
- Personalize your experience, including recommending templates and assets;
- Process transactions and send related information such as receipts and renewal notices;
- Communicate with you about product updates, security alerts, and support;
- Detect, investigate, and prevent fraudulent, harmful, or illegal activity;
- Comply with applicable laws and enforce our Terms of Service.
3. How We Share Information
We do not sell your personal information. We may share information in the following circumstances:
- With service providers who process information on our behalf (such as cloud hosting, analytics, customer support, and payment processing) under appropriate confidentiality and data protection obligations.
- With collaborators you choose, such as teammates you invite to a shared project or recipients you grant access to a published design.
- For legal reasons, when we believe disclosure is necessary to comply with a law, regulation, legal process, or enforceable governmental request.
- In a corporate transaction, such as a merger, acquisition, financing, or sale of assets, subject to standard confidentiality protections.
4. Cookies and Tracking Technologies
We use first- and third-party cookies and similar technologies to operate the Service, remember your preferences, and analyze how the Service is used. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of the Service may not function properly.
5. Data Retention
We retain personal information for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we will delete or anonymize it.
6. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, including:
- The right to access, correct, or delete your information;
- The right to object to or restrict certain processing of your information;
- The right to data portability;
- The right to withdraw your consent at any time where we rely on consent as the legal basis for processing.
Users in the European Economic Area, the United Kingdom, and Switzerland have rights under the General Data Protection Regulation (GDPR). California residents have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). To exercise any of these rights, please contact us at support@moovo.art.
8. International Data Transfers
Moovo operates globally, which means your information may be transferred to, stored in, or processed in countries other than your own. We take steps to ensure that any such transfers comply with applicable law and that your information receives an adequate level of protection.
9. Children’s Privacy
The Service is not directed to children under the age of 13 (or the equivalent minimum age in the relevant jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
10. Third-Party Links and Services
The Service may contain links to third-party websites or integrations with third-party platforms. We are not responsible for the privacy practices of those third parties, and we encourage you to read their privacy policies before sharing any information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Service or by other appropriate means. The “Last Updated” date at the top of this Policy indicates when it was most recently revised.
12. Contact Us
If you have questions or requests regarding this Privacy Policy or our data practices, please contact us at:
Moovo
Email: support@moovo.art